Privacy Policy
Summary: we collect what we need to run your account and track your NEET, JEE Main and TNPSC practice. Your username, name, school, state and XP are visible to other students on the leaderboards. The free apps show ads from Google AdMob: personalized ads only for users 18 and over (and only with consent where the law requires it); users under 18 get non-personalized ads. We don't sell your data. You can delete your account at any time.
1. Who we are
NEET Master Pro, JEE Master Pro and TNPSC Master Pro (together, "the apps") are operated by Vasithwam Software Co. This policy covers all three apps and the NEET Master Pro website. One account works in every app: you sign in with the same username, email and password (or Google account), and your NEET, JEE and TNPSC progress are kept separately. For privacy questions or requests, email vasithwam@gmail.com.
2. Information we collect
| Data | Why |
|---|---|
| Account: username, full name, email address, password (stored only as a secure hash) | Create and sign in to your account, verify your email, reset your password |
| Google Sign-In (if you use it): your Google name, email and Google account ID | Sign you in with Google |
| Profile: state, school, town or coaching centre, target exam year, exam track, year of birth | Show your profile on leaderboards; year of birth decides whether you may receive personalized ads |
| Study activity: answers, scores, test history, subject accuracy, XP, level, streak, daily rewards (kept separately for NEET, JEE and TNPSC) | Track your progress and keep it in sync across your devices |
| Notification token from Firebase Cloud Messaging, and the app and version it belongs to | Send you announcements and study reminders. You can turn notifications off in your Android settings |
| Friends: friend requests, friendships and chat messages | Friends features. Chat messages are stored only until your friend's app receives them |
| Device and advertising data collected by Google AdMob: advertising ID, IP address, device and app information, ad interactions | Show ads, limit how often you see them, measure them and prevent fraud |
TNPSC Master Pro also keeps your chosen exam group (Group 1, 2/2A, 4, VAO or CTS), language paper and question language on your phone only, to show you the right questions; they are not sent to our servers.
We don't collect your location, contacts, photos or files.
3. What other students can see
Your username, name, school or coaching centre, state, XP, level and streak appear on the Global leaderboard, the Friends leaderboard and in friend search. Each app has its own leaderboards: the NEET boards show NEET XP, the JEE boards JEE XP and the TNPSC boards TNPSC XP. Friendships are shared by all the apps. Your email, year of birth, answers and test history are never shown to other students.
4. Advertising
- The apps show banner, native (marked "Ad"), interstitial and app-open ads from Google AdMob. Full-screen ads are limited: never in the middle of a test, at least 5 minutes apart and at most 6 per day.
- Users 18 and over may receive personalized ads. In the EEA, UK and Switzerland we first ask for your consent through Google's consent message, and you can change your choice at any time in Profile → Ad privacy settings.
- Users under 18 (based on the year of birth you enter, or if you haven't entered it yet) receive only non-personalized ads, with Google's age-restricted treatment and a content rating limit.
- You can also reset or delete your advertising ID in your Android settings (Settings → Privacy → Ads).
- Google's use of data is described at How Google uses information from sites or apps that use its services.
5. Sharing
We share data only with the service providers needed to run the apps: Google (AdMob advertising, Google Sign-In and Firebase Cloud Messaging for notifications) and our web hosting provider. We do not sell your personal data. We may disclose information if required by law.
6. Retention and deletion
- We keep your data while your account exists.
- You can delete your account and all its data at any time: in any of the apps go to Profile → Delete account, or use the account deletion page, or email vasithwam@gmail.com.
- Deleting your account removes it from all the apps, with its profile, NEET, JEE and TNPSC test history, subject accuracy, XP, friendships, notification tokens and pending messages, immediately. Server backups are overwritten within 30 days.
- Email verification and password reset codes expire after 15 minutes.
7. Security
All traffic between the apps and our servers is encrypted with HTTPS. Passwords are stored only as salted hashes, and sign-in sessions expire after 30 days.
8. Children
The apps are meant for students preparing for NEET or JEE Main (typically 15 and older) and candidates preparing for TNPSC examinations (adults) and are not directed at children under 13. Please don't use the apps if you are under 13. If you believe a child under 13 has created an account, email us and we will delete it.
9. Your choices and rights
You can view and edit your profile in the apps (Profile → Edit profile), change your ad consent (Profile → Ad privacy settings, where applicable) and delete your account. You may also email us to request a copy of your data or ask any privacy question; we reply within 30 days.
10. Independence from exam authorities
The apps are independent practice apps. They are not affiliated with, endorsed by or connected to the National Testing Agency, the Tamil Nadu Public Service Commission (TNPSC) or any other government body. TNPSC Master Pro uses previous year question papers and answer keys published on tnpsc.gov.in.
11. Changes
If we change this policy we will update the date above and, for significant changes, tell you in the apps.